Keller Williams

Coaching Account Manager

Location

Austin, TX

Type

Full Time

Named one of the “Best Places To Work” in Austin, TX and winners of the prestigious Training 125 award from Training Magazine in 2017, Keller Williams Realty International (KWRI), thrives within a creative and collaborative culture, where being at the forefront of real estate is our primary goal.  We’re looking for a Coaching Account Manager to help enable the success of our agents.

KW MAPS Coaching offers group courses that amplify our agents’ earnings by transforming outlooks through module based learning. Group Coaching provides access to concentrated courses that precisely target areas within your business that slow progress.

As the Coaching Account Manager you will support the efforts of KW Group Coaches in several ways, including but not limited to: Onboarding and training new Group Coaches, driving sales and marketing activities coordinating Group Coaching programs, and schedules, creating daily and weekly numbers reports and being the corporate liaison / ambassador to our coaches in the field.

As our ideal Coaching Account Manager you have prior sales and/or real estate experience, are confident yet humble, passionate about your work and insistent on succeeding.  You also possess the ability to prioritize and manage many competing requests and projects while delivering a phenomenal customer experience.

Essential Duties and Responsibilities:

Sales and Marketing

  • Partner with coaches to obtain marketing content
  • Send upcoming program info to MarCom, the BGA’s, BOLD team, HR and MAPS Coach
  • Monitor all website content and print media for the most current content. Inform MarCom of changes to be made
  • Coordinate with MarCom in maintaining Facebook marketing including testimonials currently Sales Manager role is doing testimonials
  • Post all Group Coaching programs to the myKW master calendar
  • Send complimentary call information to MarCom and BGAs

Coach Support

  • Primary point of contact for all Group Coaches
  • Liaison between coaches, MAPS Department, and KWRI
  • Communicate with group coaches on program feedback and other topics
  • Train coaches
  • Listen to sample calls on a regular basis to ensure course quality

Analytics

  • Create daily numbers reports for MarCom, Coaches, GC staff, BOLD and CEO (BOLD & CEO on Fridays only)
  • Create weekly numbers reports for Contract Coordinator, CEO, BOLD, MarCom and DirOps

 Personnel

  •  Oversee the activities of the Group Client Care Coordinator and the Group Coach Coordinator

Knowledge/Skills:

  • Must be able to work in an extremely fast-paced environment with demonstrated ability to appropriately prioritize and complete project quickly and independently
  • Prior sales experience preferred
  • Experience managing projects and being held accountable for results.
  • Experience managing or mentoring junior team members.
  • Excellent verbal and written communication skills with the ability to interact and communicate with individuals at all levels of the organization
  • Ability to develop marketing concepts and emails
  • Working knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MSWord, Excel, Access, PowerPoint)

Who will succeed at KWRI?

KWRI thrives within a creative and collaborative culture, where being at the forefront of real estate is our primary goal. As an employee at KWRI, you will have the opportunity to work within a global organization that is growing at the speed of light. We’re looking for adaptable, flexible and creative people who want to be a part of a dynamic environment and make an impact on the future of real estate.

KWRI is looking for a fast-paced, independent thinker who prefers a challenging environment and has a proven track record for success. We are looking for a person that is self-motivated and loves an environment that allows you to create your own growth path.

Who are we?

Keller Williams Realty Inc. is the largest real estate franchise company by agent count across the globe. Founded in 1983, we pride ourselves on a unique, agent-centric culture emphasizing a profit sharing system which rewards our associates as stakeholders and partners.  Keller Williams Realty International (KWRI) is the company’s corporate headquarters located in Austin, Texas.  Here, through a focus on cutting edge technology, education, and products and services, we support our agents and associates to create careers worth having, lives worth living, and businesses worth owning.  In this way we fulfill our vision to be the real estate company of choice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.lifeatkwri.com

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Company Website: www.lifeatkwri.com